Refund of domain

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  spanienmaegler · Member · Jun 30, 2017 at 12:45 pm

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  Hi I paid 26€ for the domain spanienmaegler.com 1 day ago. and i cancelled it today along with the plan. I have got the money and the receipt from the plan but not from the domain?

  Thx Benedicte

  The blog I need help with is: (visible only to logged in users)

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  assadaboultaif · Member · Jun 30, 2017 at 1:03 pm

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  Hi there!

  The registration of custom domain is non-refundable.

  For more information, read the following guide:

  Refund a Purchase

  Hope this helps!

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  hacchism · Staff · Jun 30, 2017 at 2:39 pm

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  Hi @spanienmaegler,

  I’ve tagged this thread for staffs. Someone of them will take a look at the status of your cancellation and assist you soon. Please wait for a moment patiently.

  Thanks :)

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  hacchism · Staff · Jun 30, 2017 at 2:42 pm

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  @assadaboultaif

  The registration of custom domain is non-refundable.

  If the cancellation of the custom domain is within 48 hours, it’s refundable. Please refer to https://en.support.wordpress.com/refunds/.

  Thanks!!

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  staff-doublebassd · Staff · Jun 30, 2017 at 7:42 pm

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  Hey there,

  Not a problem! I have canceled your subscription for spanienmaegler.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,