refund of domain charge

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  wwashington8 · Member · May 8, 2017 at 6:21 am

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  purchased service in error and need refunded please

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 8, 2017 at 10:25 am

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  Hey there,

  Not a problem! I have canceled your subscription for washingtonmusicgroup.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  charlottecamilleri · Member · May 8, 2017 at 10:27 am

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  Hi I also need help, please.

  I purchased techfourpointzero.com but I made a mistake and the domain is not relevant to the site content I want to produce, can I get a refund, please? And then I will purchase my new domain once that goes through.

  Thank you!

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  staff-doublebassd · Staff · May 8, 2017 at 10:36 am

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  I can definitely cancel the domain subscription for you and issue a refund.

  So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site

  https://en.support.wordpress.com/transfer-domain-registration/

  For more information on using the domain elsewhere, please see:

  https://en.support.wordpress.com/domains/move-domain/

  Just wanted to give you a heads up!

  Let me know if you want to proceed with the cancellation.

  Thanks!

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  charlottecamilleri · Member · May 8, 2017 at 10:40 am

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  Hi,

  Thank you for getting back to me so quickly!

  I do not want to keep the domain techfourpointzero.com at all. However, I would like to keep the primary domain it is mapped to, which is bewildorbewildered.com, as long as that domain is not deleted I am very happy to go ahead.

  Thanks a lot!

  Charlotte

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  staff-doublebassd · Staff · May 8, 2017 at 11:16 am

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  Sure! I have canceled your subscription for techfourpointzero.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  charlottecamilleri · Member · May 8, 2017 at 11:44 am

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  That’s great!

  Thank you so much for your help you really made this experience as easy at possible for me!

  Have a great day :)

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  staff-doublebassd · Staff · May 8, 2017 at 2:31 pm

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  You’re very welcome and you have a great day as well!