Refund of fee

  • Unknown's avatar
    vharms9fitness · Member ·

    Hello,
    I noticed I was recently charged a fee but was hoping to have this refunded and my account closed permanently. Please advise what is required in order to do so. I do not use this domain. Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    elizazh · Member ·

    Hi @vharms9fitness,

    I’m tagging a member of the staff to help you out.

    Have a nice day!

  • staff-zinnia · Staff ·

    Howdy vharms9fitness –

    There aren’t any upgrades associated with the user account that you’re contacting us from. We have not collected any payments through that account.

    Please find the emailed receipt from us. In that note, you’ll see which site is being billed. Share that site with us here so we can help you find the right account.

    Otherwise, you can try to sign in with the email address where that receipt was delivered. Unless you have email forwards in place, it should be the correct one.

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