Refund of full payment

  • Unknown's avatar
    sunandabonsai · Member ·

    Hello, I had mistaken made a blog for my mother through my own email address, instead of using hers. I have asked for a full refund but only 28$ has been refunded. I want a full refund go my 48$ too. The domain hasn’t been live for more than a few hours. Please let me know how to refund my whole payment.

    The blog I need help with is: (visible only to logged in users)

  • avydun · Staff ·

    Please note that refunds for WordPress.com sites are bound by these guidelines. https://en.support.wordpress.com/refunds/ If the refund is complete, I am afraid WordPress.com will not be able to move further through this.

    I see that the modlook tag is added to this forum topic. One of the WordPress.com Happiness Engineers might be able to get back to you to explain more.

  • staff-ozmodiar · Staff ·

    Can you please log into the WordPress.com user account that made the purchase and make your request here in this forum thread?

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