Refund of my domain

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  saladarussanet · Member · Nov 17, 2015 at 11:13 pm

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  Hi wordpress,
  I payed my domain yesterday, about 24hours ago, and I realized that I don’t want it anymore. I need to cancel it and be refunded, how can I do it?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 18, 2015 at 12:50 am

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  You should be able to cancel here:
  https://wordpress.com/my-upgrades

  Otherwise we can do it. Just note when we cancel a domain, you won’t be able to register it again right away, so if you need it immediately for another host, you’ll want to point it there instead. Let us know what you have in mind.

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  saladarussanet · Member · Nov 18, 2015 at 2:53 pm

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  I went to https://wordpress.com/my-upgrades and I can’t cancel it there. When I push the button “Cancel and refund” it shows me a message saying “Domains registered on WordPress.com cannot be deleted here. You must contact Support and request deletion.”… I din’t know how to proceed.

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  supernovia · Staff · Nov 18, 2015 at 6:26 pm

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  Thanks for letting us know. I’ve taken care of that for you. You’ll have the refund shortly.