Refund of order with receipt number not received
-
Hello , i purchased a domain and a website nd then cancelled my product within 24 hours of the purchase … its almost 7-8 days and still , i havent received the refund in my account yet . I just wanted to ask , wwhen will the refund get credited to my account ?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
I’ve tagged staff to help you with this issue: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Hope this is resolved soon!
-
Hi designnsend,
We issued a full refund on 16th June 2018 and there is a refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
Refunds usually take 5-10 business days to show on your statement but international refunds (outside the US) can take a little longer. We have sent a refund so the next step is to contact your bank and ask how long it will take for them to process it.
In some cases where upgrades are cancelled and refunded on the same day (like yours), banks remove the original payment from your statement rather than showing two separate debit and credit amounts. Your bank will be able to confirm whether they have done so.
I’ll be here if you have any questions.
- The topic ‘Refund of order with receipt number not received’ is closed to new replies.
WordPress.com Forums 