refund of payment

  • Unknown's avatar
    nicaaventuras · Member ·

    We have been credited on my card the 23 march for 99 dollars. We are no longer using the blogg as we have returned from our travels a year ago. We will not be using it to post any more pictures or bloggs. Is it possible to keep the blogg without paying anything?

    i read the small print and it said we could claim a refund form premium charges up to 30 days after the payment had been made.

    regards
    Sophie

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Is it possible to keep the blogg without paying anything?

    Yes.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    See here:
    Dashboard > Store > My Upgrades
    http://en.support.wordpress.com/my-upgrades/
    as well as
    Dashboard > Store > Billing History

    View Your Billing History

  • Unknown's avatar
    pmciano · Member ·

    @nicaaventuras

    I’ve removed your Upgrades and refunded the charge. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

    If you have any more questions regarding this transaction, let me know :-)

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