Refund of Personal Bundle

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  fortealarmservices · Member · May 8, 2017 at 12:44 am

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  I have cancelled my upgrade however I cannot cancel my personal bundle in order to get a full refund.
  Can you please assist me with this, thank you

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 8, 2017 at 3:14 am

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  Do you intend to use the domain on another site?
  Or do you wish to completely give up ownership of it?

  It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

  Please clarify as I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  fortealarmservices · Member · May 8, 2017 at 3:33 am

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  Hi,
  I am prepared to let it go as I’d be more inclined to use a “.com.au” url.
  Thanks :)

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  timethief · Member · May 8, 2017 at 3:40 am

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  Thanks for your response. Please be patient while waiting for Staff.

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  staff-zinnia · Staff · May 8, 2017 at 9:47 am

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  Hello –

  Thank you for the tag, timethief :)

  I’ve now processed a full refund of A$47.88. These funds should reach you in about ten days, and they may come through as separate transactions. On occasion international refunds can take a bit longer. Let me know if there’s anything else I can do to help.