Refund of premium upgrade

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  inbethuyn · Member · Jul 31, 2014 at 2:07 pm

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  I want a refund on my upgrade… I wasn’t sure of canceling would generate the refund but I would like this handled ASAP.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jul 31, 2014 at 7:20 pm

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  Hello there! It appears as if you were able to cancel your Premium Trial before it went into effect. Your credit card was never charged $99 and will not be. Let me know if you have any questions. Many thanks!

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  inbethuyn · Member · Aug 1, 2014 at 12:45 am

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  It was charged and it is on my bank statement. I would like that refunded please…

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  thatrobyn · Member · Aug 1, 2014 at 2:28 pm

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  That is odd. I’ve voided the entire transaction. It could take a little while for this to appear on your statement, but could you keep an eye out and let me know when you see it? We’ll make sure you are not charged/receive a refund. Thanks very much.