Refund of renewal fees

• 

  shuffman99 · Member · Apr 11, 2018 at 6:38 pm

  • Copy link
  • Add topic to favorites

  Earlier today I renewed my account and was charged $99. Several hours later I cancelled the renewal and was credited back with $73. How can I get a refund of the other $26?

  The blog I need help with is: (visible only to logged in users)

• 

  shubhamgmath · Member · Apr 11, 2018 at 7:46 pm

  • Copy link

  Hi shuffman99

  I am tagging this post as ‘modlook’ for staff attention please wait for some time they will get back to you on this.

• 

  staff-doublebassd · Staff · Apr 11, 2018 at 8:58 pm

  • Copy link

  Hi there,

  Are you wanting to keep western-backroads.com?

  I can definitely cancel the domain subscription for you and issue a refund.

  So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site

  https://en.support.wordpress.com/transfer-domain-registration/

  For more information on using the domain elsewhere, please see:

  https://en.support.wordpress.com/domains/move-domain/

  Just wanted to give you a heads up!

  Let me know if you want to proceed with the cancellation.

  Thanks!

• 

  shuffman99 · Member · Apr 11, 2018 at 9:15 pm

  • Copy link

  Please cancel the domain name subscription and issue a refund. I no longer need/want the domain name.
  Thank you for your help.

• 

  staff-doublebassd · Staff · Apr 11, 2018 at 9:47 pm

  • Copy link

  Hey there,

  Not a problem! I have canceled your subscription for western-backroads.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,