Refund of Theme not used

  • Unknown's avatar
    symesy1976 · Member ·

    Hi, I bought Fifth Avenue, but not using it, how do I get a refund?

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, Just to clarify, this support forum you’ve posted to assists users with free websites hosted on the WPcom platform. For more information on the differences:
    https://wordpress.com/support/com-vs-org/

    Refunds for Premium themes purchased for sites hosted here on WordPress.com have a 30-day refund window.

    Looking at the site connected to your account I see a self-hosted WP site.

    meta name=”generator” content=”WordPress 5.4.2″

    If you purchased that theme through WooCommerce, please log in to your account there and contact them directly concerning a refund. Otherwise, please contact the theme vendor directly.

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