Refund of trial Business Build a great website

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  adlogicindia · Member · Feb 18, 2015 at 1:27 pm

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  Hi, Someone please help me get refund for the registration of this blog website, because I am not getting any info who to contact for refund…for the registration done in error.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 18, 2015 at 3:05 pm

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  @adlogicindia

  At present, there are no paid Upgrades associated with your WordPress.com account.

  Can you confirm the address of the site in question?

  Once you give me some additional clarification, I will be more than happy to continue resolving your issue.

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  adlogicindia · Member · Feb 19, 2015 at 12:34 pm

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  Hi, last month while going through the site I saw the free trial and clicked the tab (Business Build a great website Plan $299 per year) and given my Credit Card details as it said only for information and no money will be charged unless I approve. But after 14 days free trail they have charged me $299 without my concent or formal approval. For which I am requesting for refund and I have mailed help@wordpress.com but no response from their side also. I’m trying all the ways to get in touch and request for refunds. can you please help me in this issue.

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  pmciano · Member · Feb 19, 2015 at 2:23 pm

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  @adlogicindia

  As previously stated, I do not see any transactions associated with your account, adlogicindia:

  https://wordpress.com/me/billing

  Please confirm the address of the site that is associated with this WordPress.com Business Plan.

  Once I receive this information, I will be able to address your issue.

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  adlogicindia · Member · Feb 19, 2015 at 3:39 pm

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  Hello, Here are my details below

  Order

  Order Details
  WordPress.com Business
  adlogicindiablog.wordpress.com $299.00
  Total $299.00

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  adlogicindia · Member · Feb 19, 2015 at 4:32 pm

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  Thanq for addressing my issue, when will my issue resolve, or do I have to further address to anyone one else or it will be resolved through you, kindly specify.

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  pmciano · Member · Feb 19, 2015 at 7:35 pm

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  @adlogicindia

  This transaction is not associated with your WordPress.com user account, adlogicindia.

  In addition, the transaction was successfully refunded several weeks ago.

  If you have additional questions regarding this transaction, please make sure that you are logged into WordPress.com as the correct user when you submit your reply.