refund on a plan

  • Unknown's avatar

    Was on premium & upgraded to business> Spent in excess of $400 & never used the plan. The cancelation period is 5 days over. Had some trouble logging in to expedite refund. Surely I can get some money back or is WordPress that desperate? Help if you can thank you

    The blog I need help with is: (visible only to logged in users)

  • Hi, @pearlsseries! Thanks for letting us know about this.

    Since this is a public forum, we’re not able to discuss account or purchase details here for privacy and security reasons. To continue this safely, please email us at help@wordpress.com so we can assist you directly.

    Once you reach out there, we’ll be glad to take a closer look and help you right away.

  • Unknown's avatar

    UPDATE: I was visited by the elite WordPress happiness team & am now part of the “happy” grouping thank you. All you WordPressors out there, should a problem arise, be at peace. Until then, Happy Websiting!

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