Refund on accidental premium purchase

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  scarcelyscene · Member · May 5, 2015 at 1:31 am

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  Hello,

  I requested to cancel my premium upgrade for WordPress on April 17 and have an e-mail confirming my cancellation from that day, however I still do not see the refund on my credit card. I wanted to confirm when this refund would take effect.

  Thanks,
  Ben

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 5, 2015 at 1:37 am

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  I’m not sure what happened there. My apologies for any inconvenience.

  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.