Refund on cancelled renewal

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  ryanjpoole · Member · Sep 10, 2018 at 10:28 am

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  I had a plan for Premium that I signed up for last year. Over the past year, I stopped using WordPress and forgot about the plan until it renewed itself today for $99. I removed the Premium and cancelled all plans, but I’m wondering if I can now get refunded that $99 as I no longer use WordPress.

  The blog I need help with is: (visible only to logged in users)

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  pandeyabhaykumar · Member · Sep 10, 2018 at 12:59 pm

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  Hi

  I have tagged WordPress.com staff to help you regarding your refund

  You can also refer to this page:
  https://en.support.wordpress.com/refunds/

  Hope this helps.

  Thanks

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  staff-zinnia · Staff · Sep 10, 2018 at 3:02 pm

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  Hi –

  No problem. I’m happy to help. The $99 refund has been processed and you should receive it in about ten days (depending on your individual bank).

  Do you have any plans to use ryanpooledesign.blog again in the future? Once that domain is cancelled it could be impossible to regain ownership of it. Just write back to let me know.

  Of course, the free site is still available to you on the account. It’s at ryanpooledesign.wordpress.com.