Refund on Managed Word Press

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  jboyer28 · Member · Apr 16, 2019 at 6:43 pm

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  Hello!
  I recently canceled my managed word press within the 30 day period and am hoping to receive​ a refund. Is this possible?

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Apr 18, 2019 at 7:38 pm

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  Hi there,

  Can you share your Site URL hosted with WordPress.com?

  Thanks !!!

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  kamlesh08 · Staff · Apr 18, 2019 at 7:49 pm

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  Hey, In WordPress.com, the refund process is really easy and super fast.

  You can follow the guide on this link to request for a refund: https://en.support.wordpress.com/refunds/

  Also, if you need any other help, you can always drop your question at https://en.support.wordpress.com/

  Please share your website URL here. I’m tagging staff members so that someone can directly look into this and help you with it.

  Thanks,
  Kamlesh.

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  staff-doublebassd · Staff · Apr 18, 2019 at 11:50 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!