Refund on plan

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  rocktfuel · Member · Feb 6, 2023 at 5:38 pm

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  Hi, I have cancelled subscription of a purchased plan for premium WordPress. I would like to request a refund.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 6, 2023 at 6:15 pm

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  Hi there,
  
  I have refunded the charges for the Premium Plan. It can take up to 7-10 days for the refund to post to your bank statement. I also removed the mapping subscriptions for softtouchindustries.com and softtouchproducts.com as they were connected to the Plan.
  
  Let me know if you have any questions.
  
  Thanks!

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  rocktfuel · Member · Feb 17, 2023 at 6:43 am

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  Hi, What’s the status on the refund?

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  aisajib · Member · Feb 17, 2023 at 8:32 am

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  Hi there!

  As @staff-doublebassd mentioned, we issued a refund already on February 6. There’s nothing further to do on our end. You can see the refund receipt at https://wordpress.com/me/billing

  Please note that some credit card companies/banks will remove the original charge from the statement instead of posting the refund. This may take them one billing cycle. Please contact your bank/card issuer to find out the status of the refund.

  Regards