Refund on Premium Theme

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  helensian · Member · Jul 20, 2013 at 10:36 pm

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  I just purchased a premium theme for my blog but it didn’t work as I wanted to, I literally had it for less than an hour before returning to my old theme, I would like a refund – how can I arrange this?

  Many thanks

  H

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jul 22, 2013 at 6:21 am

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  Is this regarding the “profile” theme?

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  helensian · Member · Jul 22, 2013 at 11:59 am

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  Yes it is.

  H

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  staff-ozmodiar · Staff · Jul 22, 2013 at 5:09 pm

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  I have processed that refund for you and removed the theme from your account upgrades. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  helensian · Member · Jul 22, 2013 at 8:36 pm

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  Thank you so much :)

  H

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  staff-ozmodiar · Staff · Jul 23, 2013 at 2:58 am

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  Happy to help.

  Let me know if there is anything else I can do for you. Otherwise, thanks for using WordPress.