Refund on purchase

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  robertparer · Member · May 8, 2014 at 4:22 pm

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  Hi, i would like to obtain a refund on my purchase but keep my domain name. Unfortunately i was unaware that we were not able to install plugins.

  Is this possible?

  thank you

  Rob.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 8, 2014 at 5:09 pm

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  Yes this is possible and I’ll tag this thread for Staff assistance with your refund and domain URL retention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jackiedana · Member · May 9, 2014 at 7:11 am

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  I have removed the Premium bundle from your account and refunded you A$73. You can point your domain sitstarter.com to a new hosting provider now, and once the 60 day registrar hold is up, you’re welcome to transfer it to a new registrar as well if you’d like.

  This page will explain how to update your name servers for your new hosting:

  Change a Domain’s Name Servers