Refund on receipt# 88765359

  • Unknown's avatar

    Hi,

    I was debited $138 NZ on 10/01/2024 at 11:50 pm.

    I switched to the free plan right after to explore because i don’t know what i’m paying for,

    I’ve received a confirmation email that only $69 NZD would be refunded.

    Can you advise why is this? Why am i not receiving a full refund when i’m using the free plan?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    I can verify that the full amount of $138 NZ has been refunded to your account. To view the refund receipts, please visit your Billing History page at https://wordpress.com/me/purchases/billing.

    If you have any more questions or need further assistance, feel free to contact us.

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