refund on theme

  • Unknown's avatar
    hrsanders2 · Member ·

    I want a refund for a theme I purchased

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

    Additionally, the website antianimalfarm.com is not hosted here at WordPress.com but instead using the open-source WordPress software (through WordPress.org) on your own hosting provider.

    You would need to reach out to the company you purchased the theme from in order to start that process if your purchase falls within their refund policy.

    I hope that helps!

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