refund on wordpress premium

  • Unknown's avatar

    Hello, i’m a bit of a novice and didn’t know i couldn’t upload a custom theme to wordpress.com until after I had already bought the premium package, as well as a custom theme from another site. I’d like to have a refund of the $99 as i will not be able to use the custom theme i need. I browsed the wordpress.com themes first and didn’t find what I needed so i went to another site. Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Also, i would like to use aarondonley.com on my new site hosted by another company. Will I be able to do that?

  • Unknown's avatar

    View Your Billing History

    How can I cancel and refund transactions from this list?

    Most of our upgrades are eligible for a 30-day refund period, and can be canceled and refunded directly from your dashboard. You can see all your active upgrades on the My Upgrades page, also under Store in your dashboard. From there you can cancel and refund eligible transactions, enable or disable automatic renewal, and perform other actions related to your upgrades.

    You won’t be able to get a refund for the domain:

    If you notify us within two days of purchase you may cancel a domain name purchased through WordPress.com and receive a full refund. After cancellation, there is no guarantee that the domain will become available to register somewhere else and you may not be able to get it back.

    http://en.support.wordpress.com/domains/cancel-domain/
    and this might be helpful:
    http://en.support.wordpress.com/domains/domain-management/

  • Unknown's avatar

    Thanks I just cancelled the account. I did post my request on this forum within 48 hours of purchasing the domain. By the time I got a response I was out of the window. I would like a refund on the domain purchase please.

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