refund on WP value bundle

• 

  ryanluedecke · Member · Jan 2, 2013 at 2:19 am

  • Copy link
  • Add topic to favorites

  Hi,

  i’d like to request a refund on the WordPress value bundle. I was under the impression that I would get a free custom domain, but then i was charged an additional $13 for mapping a custom domain.

  I don’t understand?

  thanks,
  ryan

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 2, 2013 at 2:22 am

  • Copy link

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle
  Note: If you are seeking a refund, it takes from 1 – 2 weeks for the refund to be received.