Refund or tranfer to wordpress.org site

  • Unknown's avatar

    I purchased the full custom package with url, but maybe too soon. After purchasing the url and everything, I set up my own web host and connected to wordpress.org so I could custom design in dreamweaver. However, I did not realize that this would set up an entirely new account that does not get the upgrade package I paid for.

    I know there’s a guided transfer, but that costs money. So I would like a refund for my purchase yesterday so I can purchase it again but my wordpress.org account. (I need that url freed up!), Of course if you could simply transfer or it or supply a free guided transfer since I paid for a full package so recently, that would be ideal.

    Thanks
    Blog url: http://thedailybored.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • Your bundle included a domain registration.

    If you’d like, I can cancel and refund the rest of the bundle for $73.

    As for the domain, if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.

    Instead, you can move the domain another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    Of course, I can cancel and refund both the bundle and domain for $99 if you don’t mind the chance of losing thedailybored.com.

  • Unknown's avatar

    I will definitely keep the domain then. Please refund the $73 for the package.

    So I can transfer the domain thedailybored.com to my other account with wordpress.org?

  • Unknown's avatar

    Hello? Is that an affirmative? I’m exporting some sort of email with a receipt or confirmation of transaction. What’s going on?

  • Unknown's avatar

    *expecting, not exporting

  • Sorry for the delay, had to sleep.

    I have canceled and refunded your bundle minus the domain as requested.

    Once you have a new hosting provider, you can move the domain there using the Domain Administration tool under Store > Domains, at the bottom of the page.

  • Unknown's avatar

    Hope you got some good rest. Thanks a lot.

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