Refund Payment

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  ic7zi · Member · Mar 30, 2023 at 10:59 pm

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  Hi, I’ve cancelled my subscription as I am unsatisfied with the CMS. Could you please refund my entire payment?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aleone89 · Staff · Mar 31, 2023 at 8:39 am

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  Hey there,

  Many thanks for reaching out. It looks like the fee for the domain transfer needed to be refunded and this has now been done so.

  subscription as I am unsatisfied with the CMS

  Would you be willing to tell me more about what caused this dissatisfaction?

  If there’s an experience I can turn around, I’d love to do so. Additionally, if there’s some product feedback we can obtain, I’d love to also obtain that as well.

  Many thanks in advance.

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  ic7zi · Member · Apr 6, 2023 at 1:50 am

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  hey, thanks for your response. I have been charged 52.15 but got refunded two payments 29.71 and 19.46.

  I know 2.98 doesn’t make a big difference just so I know may I missing anything?

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  aisajib · Member · Apr 6, 2023 at 3:22 am

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  Hi there!

  hey, thanks for your response. I have been charged 52.15 but got refunded two payments 29.71 and 19.46.

  Those numbers don’t look right. Are you looking at a different currency perhaps?

  Your account currency is EUR. I can see that you originally paid us €57.60. And we refunded in two separate refunds, €34.80 and €22.80, so €57.60 in total. (You can click on the amounts to see the corresponding receipts or go to https://wordpress.com/me/billing to see all receipts at once.)

  Is your bank account/card currency different than EUR?

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  ic7zi · Member · Apr 10, 2023 at 5:13 pm

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  hey thanks for your reply, my account currency is in GBP.