Refund please

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  undesirable15 · Member · Nov 23, 2015 at 1:16 am

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  I’d like a refund on my account. I tried going through the My Upgrades tab but when I clicked Cancel and Refund it told me to contact support. I know I only have 48 hours to get a full refund so I hope this can be resolved quickly. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  fitcouplechicago · Member · Nov 23, 2015 at 3:03 am

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  I need the same thing!!! I hope someone helps us soon!

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  staff-ozmodiar · Staff · Nov 23, 2015 at 8:20 pm

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  @undesirable15

  I can absolutely help you with that.

  Just to clarify, if you want to cancel your domain theheroesblog.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using theheroesblog.com again in the future, I suggest that you do not choose to cancel and instead use these instructions to point the domain toy our new webhost: http://en.support.wordpress.com/domains/change-name-servers/

  Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it, process the refund, and remove the upgrade from your account.

  Please let me know if you have further questions or if anything is unclear.

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  staff-ozmodiar · Staff · Nov 23, 2015 at 8:22 pm

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  @fitcouplechicago

  Same story as above.

  I can absolutely help you with that.

  Just to clarify, if you want to cancel your domain itcouplechicago.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using itcouplechicago.com again in the future, I suggest that you do not choose to cancel and instead use these instructions to point the domain toy our new webhost: http://en.support.wordpress.com/domains/change-name-servers/

  Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it, process the refund, and remove the upgrade from your account.

  Please let me know if you have further questions or if anything is unclear.

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  undesirable15 · Member · Nov 23, 2015 at 10:16 pm

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  I would definitely like to cancel for a refund. Thank you for your help!

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  staff-ozmodiar · Staff · Nov 24, 2015 at 6:43 pm

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  @undesirable15

  I have canceled the domain and processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.