Refund Processed Not Cleared

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  mangawilliams01 · Member · Aug 28, 2020 at 11:23 pm

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  Hi there, my refund still hasn’t been received:
  August 26, 2020
  Receipt ID: [noted]
  Transaction ID: [redacted, don’t post it here]

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  supernovia · Staff · Aug 29, 2020 at 7:52 pm

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  Hi @mangawilliams01, I can see the refund is indeed still in progress. If after 2 weeks you still don’t see the refund on your account, please contact the bank directly to confirm it’s not just a routing issue, then contact us here.