Refund purchase

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  asmin107 · Member · Jun 11, 2021 at 2:25 am

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  Refund not transfered

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  csabarakasz · Staff · Jun 11, 2021 at 2:46 am

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  Hi there,

  We are not able to discuss refund details in the public forum because of privacy issues.

  I added the modlook tag to this thread which will call Staff’s attention. They will be able to assist you! Thank you for your patience.

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  asmin107 · Member · Jun 11, 2021 at 3:51 am

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  I need to purchase premium website could I get my refund fast

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  kokkieh · Staff · Jun 11, 2021 at 5:58 am

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  Hi there,

  Refunds can take up to ten business days to appear in your account, and that depends on processing times at your bank. We have no control over this process.

  We processed your refund on 8 June, so only 3 business days ago. So it is normal that the refund is not appearing in your account yet.