Refund Question
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Cancelled domain within first 48 hrs haven’t seen a refund. Got a full refund on other premium upgrades but not the domain. We were exploring options but decided against going this route. Can anyone help?
The blog I need help with is: (visible only to logged in users)
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Did you keep the domain URL so you could use it on another site?
Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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No I gave it up… I was setting it up for my wife but in the end it wasn’t the domain name she wanted. It is still available for sale… just not sure how to contact customer service
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What is the domain URL? I already tagged this thread for Staff help. Post it here and be patient while waiting, please.
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Hi there,
A glitch prevented the charge for the domain to process along with the rest of the refund you received. I have refunded the remaining $33 to you. Sorry for the inconvenience.
Let me know if you have any questions. Thanks!
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