Refund release

• 

  ybaran440791943 · Member · Jul 27, 2018 at 8:50 am

  • Copy link
  • Add topic to favorites

  Greetings,

  Why does it take so long to release my refund funds into paypal?

  The blog I need help with is: (visible only to logged in users)

• 

  catkiinson · Staff · Jul 27, 2018 at 8:52 am

  • Copy link

  Hi,

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about ten days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

  You can read more about the refund process here: 

  Refund a Purchase

  Hope this helps :)

• 

  gemmacevans · Member · Jul 27, 2018 at 10:27 am

  • Copy link

  Hi ybaran440791943,

  Your account shows we issued a full refund on 24th July 2018 and there is a refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  This should be reflected on your statement in 5-10 business days but it’s worth noting that international refunds (outside the US) can sometimes take a little longer.