Refund Request

blocktrade · Member · Apr 23, 2013 at 4:25 am
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Hello,

I just purchased the WordPress.com value bundle not realizing I wouldn’t be able to install my own custom theme. Can you please refund my purchase?

It looks like I need to host somewhere else to use my own themes. Thank you.

The blog I need help with is: (visible only to logged in users)
anonyas · Member · Apr 23, 2013 at 4:29 am
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This thread has been tagged for staff will see it..

Only they can refund it..
blocktrade · Member · Apr 23, 2013 at 4:31 am
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thank you.
anonyas · Member · Apr 23, 2013 at 4:33 am
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Oh.. Also, you can DIRECTLY request an refund at the “Store > My Upgrades”, if the staff does not respond fast enough..

Also, you could read this http://en.support.wordpress.com/upgrades/ for more info” on the matter..
blocktrade · Member · Apr 23, 2013 at 4:34 am
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does anyone know the steps I need to now take with hostgator so that I can use a wordpress version that allows for the install of custom themes?
auxclass · Member · Apr 23, 2013 at 4:35 am
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Try asking for it yourself at:

Dashboard >> Store >> My Upgrades >> Should be a refund button associated with any upgrades that are eligible to be canceled. Did you also get a domain name with the upgrade? Domain names have a 48 hour refund window – refunds that have domain names attached to them need to be handled by a person to make sure a domain name is not canceled by accident and lost – you can point your domain name – name servers to your new host so no need to cancel domain registration
blocktrade · Member · Apr 23, 2013 at 4:38 am
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I bought the domain a while ago on godaddy, so we are ok there. thank you
blocktrade · Member · Apr 23, 2013 at 4:39 am
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I did ask for the request through store>>>upgrades. Thank you, just sent it.
anonyas · Member · Apr 23, 2013 at 4:50 am
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No problem!!

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