Refund request

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  travelingwithoutthegluten · Member · Jan 24, 2017 at 4:28 am

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  I canceled my account and requested a refund on 1/7. As of today, I have not received a credit posted on my account. Please advise.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 24, 2017 at 2:43 pm

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  Hi there,

  It looks like the refund never went through. Did you receive a cancellation confirmation email with a receipt for the refund when you cancelled?

  I’ve processed it now and you’ll see a receipt in your billing history, here:

  https://wordpress.com/me/purchases/billing/

  I apologise for the inconvenience.