Refund Request

  • Unknown's avatar
    optimistika · Member ·

    Hi,
    I made a mistake, I wanted to created a new blog with a domain that I already have but instead I bought a premium plan for my personal blog. I need the refund for the all year $120 so I can buy correctly the plan I need please.

  • Unknown's avatar
    brookedot · Member ·

    Hi there,

    I split this thread from where you originally posted to keep things organized on our forums. Staff will be able to downgrade your WordPress.com Premium Plan to a WordPress.com Personal Plan keeping your mapped domain linked. We’ll refund the difference in price at the time of the downgrade.

    To proceed with this downgrade, reply back here or get ahold of us over live chat.

    If instead, you’d like a complete refund so you may repurchase the plan we can take care of that for you as well. Note, there may be a 7-10 day window after the refund is issued and before the funds are returned to your account.

    Let us know how you’d like to proceed and we’ll get it taken care of.

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