Refund request
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i had a old wp website with hostlegends but they couldn’t solve my restoration problem so they adviced me to contact you, but you told me to restore an old wp i need a business account, i did and purchased a 1 month subscription. now i want a refund because i found another solution.
bot : It sounds like you want to talk to a human. Human support is only available for our paid plans. For community support, visit our forums:
you didn’t warn me that there was only a 7 day timeframe for refund. as i have to much on my plate that was to short so i paid $50 for nothing
bot : I understand your frustration – paying $50 for something you couldn’t use is really disappointing, especially when you weren’t aware of the 7-day refund window.
bot : Since you’re outside the standard refund period but this involves a miscommunication about restoration requirements, I’d recommend connecting with human support to explain your situation. They can review your specific case and see if any exceptions can be made given the circumstances.
bot : Would you like me to connect you with a human support agent to discuss this
The blog I need help with is: (visible only to logged in users)
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Hi @worldwidewim! Thanks for letting us know about this.
I’ve looked into your account and can confirm that no payment has been processed.However, if you still need help with this, since we’re on the public forum and for privacy reasons, please feel free to email us directly at help@wordpress.com, and we’d be happy to continue helping you privately from there.
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