Refund Request

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  abravo52 · Member · Oct 21, 2011 at 3:15 pm

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  Dear WordPress Support: On 10/21/11 I purchased the domain name http://www.Vikings2College.com with WordPress.com and immediately realized I had intended to use WordPress.org to create the site. I was wondering what your refund policy was for this considering the purchase was made so recently (3 hours ago approximately). I have sent this same message to support@wordpress.com but wanted to make sure I was taking the right steps to receive a refund. Please advise ASAP.

  Thank you,
  Andres Bravo
  (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 21, 2011 at 4:05 pm

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  it’s 48 hours I think on domain names – should be a cancel option in your Dashboard >> store

  BUT is can take several weeks for the domain name to revert back to the wild so you can register it again – and then someone else might grab it

  You can just point the name servers to your new host using domain management and you can have your web site up today with no lines or waiting

  http://en.support.wordpress.com/domain-mapping/domain-management/

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  kindgentlevoice · Member · Oct 22, 2011 at 11:23 pm

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  How do I contact a real person re a refund of $99..00 for bundle?

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  airodyssey · Member · Oct 22, 2011 at 11:25 pm

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  @kindgentlevoice: If by “contacting a real person”, you mean using the phone, please note that WordPress.com does not provide phone service.

  You’ll find WordPress.com’s alternate email address in abravo52’s answer above.