Refund Request

  • Unknown's avatar
    gatravieso · Member ·

    I bought the template Eight little less than 48 hours, but I am not happy with this purchase. Please I request that the money be refunded to me. The purchase was made by my Comunity Manager.
    I also asked assistance on this issue yesterday and still I get no response, so I do not want the template. Please give me back my money.
    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • jboydston · Staff ·

    Hello,

    Because your theme upgrade was purchased by someone else, they need to request the refund. ‘Comunity Manager’ can easily cancel and refund the purchase by logging in with their account. Once logged in, click Store > My upgrades.

    You’ll see this page:
    https://cloudup.com/cWmpaTXxOev

    In the box titled “Premium Theme: Eight” you will see a ‘Cancel and Refund’ link.

    Let me know if you have any other questions.
    :-) Joe

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