Refund request for Premium

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  kbzinna · Member · Mar 15, 2014 at 4:28 pm

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  Hi, I would like a refund on my premium account. I purchased in error and thought it was for the service found on WordPress.org.

  I am working with a web developer to create a website that is custom.

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 15, 2014 at 10:27 pm

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  Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, http://en.support.wordpress.com/domain-mapping/cancel-domain/ and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.