Refund Status
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Greetings, I recently requested a refund for my subscription purchased a month ago. Could you please confirm the status of the refund and provide an estimated timeline for the process? f there are any additional steps I need to take or if you require further information, please let me know.
Best regards,
SergeyWP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi,
I’ve checked your account (sergiysak), and there have been no purchases made from it.
Perhaps you might be referring to another account. Could you share the URL of the site for which you purchased the subscription?
Let us know, and we’ll be happy to help!
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The subscription in question may be associated with one of the following website URLs:
https://goshentinyhomes.wordpress.com
https://2124dddfffgggggg.wordpress.com
Please let me know if this information helps, and if there’s anything else required to locate the transaction. I apologize for any confusion and appreciate your efforts in assisting me with this matter. -
Hi,
There are no purchases associated with those sites.
In this case, I recommend checking your PayPal or credit card statement to look for the transaction ID:
In your Billing History, you can view all transactions made in your WordPress.com account, including payments and refunds. This guide will show you how to view your receipts, make changes, and answer common questions about your transaction history. View Your Receipts To access your billing history: Click on your Profile icon at the top of your WordPress.com dashboard: On the l
If you find it, please don’t share it here as this is a public forum. In that case, please use it in the account recovery form: https://wordpress.com/wp-login.php?action=recoveryIf you don’t find it, please use this form instead: https://wpchrg.wordpress.com/
If no charge is found, you’ll be given the option to contact the billing team.Hope this helps!
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