Refund still not processed.

piousprayers · Member · Sep 27, 2016 at 1:27 pm
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Hi,

I cancelled my subscription and did refund after 45 days. So when will I get my refund in my bank account.

The blog I need help with is: (visible only to logged in users)
staff-zinnia · Staff · Sep 27, 2016 at 5:59 pm
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Hello –

I’ve sent an email to follow up. Please let me know if you do not receive it.

Best wishes :)
piousprayers · Member · Sep 29, 2016 at 9:35 am
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Hey

I haven’t got any email as yet. Request you to help me get the clarity and refund at the earliest.

Thanks!
staff-zinnia · Staff · Sep 29, 2016 at 12:18 pm
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I double checked our delivery records and the email was successfully delivered to the address listed on your account settings. Can you please check that inbox, as well as social or spam filters?

Adding WordPress.com to your contacts in your email account should prevent any future emails from us winding up in your spam.
piousprayers · Member · Nov 1, 2016 at 11:44 am
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Hi, Refund is delayed. I have checked everything there is no email from wordpress. Could you resend it again ?
staff-zinnia · Staff · Nov 1, 2016 at 3:25 pm
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Hi there – I see that we responded to your email on October 21st about the transaction details. I’ve resent that email. Let me know if you do not receive it.
piousprayers · Member · Nov 1, 2016 at 4:50 pm
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Hello,

The issue is yet to be resolved. I have checked with my bankers they haven’t received any request. Request you to check and let me know.

Regards,
Chintan KM
staff-zinnia · Staff · Nov 1, 2016 at 7:09 pm
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Our records show that there was a refund issued successfully on September 27th. Your bank will need to route the funds to your account, and I understand that this could take some time, up to 4-6 weeks. Have you been in contact with your bank recently?

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