Refund still not received

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  woodsholesolutions · Member · Dec 15, 2022 at 6:48 pm

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  It’s been two weeks since I canceled the subscription, the refund still not received

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Dec 16, 2022 at 1:07 am

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  Hi! Can you check your statement to see if the original charge is still there? If you cancel right away, sometimes the charge is reversed rather than refunded, and that seems to be the case here. The original charge would just disappear.