refund support

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  aedanhall3 · Member · Feb 10, 2026 at 7:21 pm

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  So…I was charged an $80 late fee that I was completely unaware off. And then I contact support to get a refund. AI support says I’m eligible for a refund, but not a self serviced refund. I say great, I’ll need to contact someone for the refund. But I’m not on a paid plan, so I’m not allowed to contact someone. What else am I supposed to do?

  The blog I need help with is: (visible only to logged in users)

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  robertghetau · Staff · Feb 11, 2026 at 7:43 am

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  Hi there,

  I appreciate reaching out about this!
  We’ll review our AI agent’s responses and follow up with you via email with the next steps.

  Best