Refund the whole amount please.

• 

  speakn · Member · Aug 25, 2021 at 1:45 am

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  Just a follow up to my refund request. Amount in Philippine Peso: 1920.00

  Site: https://jerremedia.wordpress.com/.
  WP.com: Yes
  Correct account: Unknown

• 

  aisajib · Member · Aug 25, 2021 at 3:03 am

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  Hi there!

  I’m not seeing any payments made from this WordPress.com account. Please log in to the correct account where the charge occurred and you can follow the instructions here to cancel the purchase for a refund: https://wordpress.com/support/manage-purchases/#cancel-a-purchase

  If you are having trouble logging in to the correct account, please locate the transaction ID on your credit card statement and send that to us using the account recovery form here. Do not post the transaction ID on this forum. Once you’ve sent the transaction ID to us, we’ll get back to you via email.

  If you’re unable to follow any of the above, please enter the payment details here: https://wpchrg.wordpress.com/

  You’ll find the option to contact billing support after filling out the details related to the payment.

  Regards