Refund theme purchase

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  caseymfares · Member · May 13, 2015 at 12:55 am

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  Hi,

  When I purchased the Purpose Theme I believe I was able to cancel my purchase and get a full refund within 30 days of purchase. Please advise how I can cancel this purchase.

  Thank you for your help.
  Casey Fares

  Site: https://caseyfaresevents.wordpress.com/

  The blog I need help with is caseyfaresevents.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 13, 2015 at 8:42 am

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  Hi there. You should be able to cancel your purchase and request a refund from the My Upgrades section of the dashboard. See here for more information: https://en.support.wordpress.com/refunds/

  If you run into any difficulty, let us know here.

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  kathrynwp · Staff · May 13, 2015 at 2:03 pm

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  Looks like you were able to receive a refund for Purpose, as I no longer see it on your account.

  If you still need any help, just let me know. Sorry about the refund glitch, we’re working on it. :)