Refund unauthorized charge

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  thesaltofhisearth · Member · Feb 24, 2023 at 5:45 pm

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  I was charged 71 dollars for a subsbription i didnt request for neirther did i receive an email that i was going to be charged that amount. I want a refund to be processed immediately. the worst part is i was charge that amount and there is no show of the premium services on my account so i was charged for something i didn’t even receive and i didn’t authorize any amount to be taken.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 24, 2023 at 7:28 pm

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  Hello –

  Thanks for getting in touch. In reviewing the account I am not finding any charges or upgrades. Could you let me know which site you were billed for? The receipt would be found in your email account. You could also enter the payment details on this page: https://wpchrg.wordpress.com/ Which will help you locate the account and ask for a refund if applicable.