Refund won't process

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  swattdesign · Member · Mar 11, 2015 at 3:25 pm

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  I’m trying to get a refund for a premium theme I purchased that doesn’t work the way I had hoped, but when I click “Cancel and Refund” in the My Upgrades page it just opens a blank pop-up window with just a title – nothing else…

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Mar 11, 2015 at 4:14 pm

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  Sorry about that! I went ahead and processed the refund for you. You can see the refund receipt on your Billing History here:

  https://swattdesign.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  The funds should be available on your account within the next several days. We’ll get that blank window fixed!

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  swattdesign · Member · Mar 11, 2015 at 4:49 pm

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  Hi Jeremey, thanks for sorting that so quickly – it’s very much appreciated.

  Cheers,
  Sam