Refunding domain

  • Unknown's avatar
    eg1vmb · Member ·

    I bought a domain and a plan less than twenty-four hours ago, before finding out that my new employer will create a page for me on their site, so I cancelled both. I’ve had an e-mail to confirm the refund of the plan, but nothing about the domain itself. I didn’t see a refund option for that, only ‘Remove domain’, even though it’s well within the 48-hour purchase period. Could someone clarify the process? Thanks. :)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi eg1vmb,

    I’ve just refunded the remaining £22 and there is a copy of the refund receipt in your Billing History:

    https://wordpress.com/me/purchases/billing

    Refunds usually take 7-14 business days to reach your account, although this can be a little longer for international refunds (outside the US).

    Come back to me if you need anything else :)

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