Refunds

  • Unknown's avatar
    tucsonblonde · Member ·

    Hi!

    For several weeks now I have been searching for a way to to get a refund for a recent upgrade to my wordpress.org blog.

    I cannot find ANYTHING on the wordpress.com website… and when I call the number that was posted on my bank statement on the day I made the upgrade all I get is a recorded message to write some email address… Today, just 5 weeks after the upgrade I finally sent the email (I have been seriously ill and a friend has agreed to help write the email for me, because I am not capable of sitting at the computer with several herniated discs in my neck due to a recent accident), but we read in the support topics that WORDPRESS.ORG is on a business “hiatus” until OCTOBER 29th.

    What should I do?

    Please advise if anyone else is having a difficult time getting support/customer service questions answered here at wordpress… ?

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Unfortunately, we only have the ability to issue refunds within 30 days of purchase, so we will not be able to refund this as the upgrade is now 43 days old.

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