Refunds

• 

  whichonetho · Member · Jul 10, 2014 at 5:14 am

  • Copy link
  • Add topic to favorites

  I’m on a mobile phone and can’t find the place to refund my purchase- I no longer want the premium package for this account.

  Thank you for your time,
  C

• 

  auxclass · Member · Jul 10, 2014 at 5:15 am

  • Copy link

  flagged for the staff to help

• 

  raincoaster · Member · Jul 10, 2014 at 5:19 am

  • Copy link

  They will need the URL of the blog for which you purchased the upgrades.

• 

  rachelmcr · Member · Jul 10, 2014 at 3:28 pm

  • Copy link

  Hi there,

  I’d be happy to help with that refund. However, there are no blogs or upgrades linked to your account whichonetho.

  You’ll need to log in to the account you used to purchase the upgrade in order to request a refund. (You can do that under Store > My Upgrades in the blog’s dashboard. On that page, you can also see who owns the upgrade by looking at the name next to “Purchased by” for that upgrade.)

  Please let me know if I can do anything more to help with that. :)

• 

  coollagoon · Member · Jul 12, 2014 at 10:51 pm

  • Copy link

  I’d like a refund. I signed up on for the business-level site, thinking it free trial period would kick in, I worked within WordPress for less than 24-hours and decided to go to Squarespace – it’s easier over there.

  WordPress is impressive in its offerings, but alas, too time consuming to setup and change – taking one away from the more important task of running a small business.

  Thank you.
  Ron
  (email visible only to moderators and staff)

• 

  rachelmcr · Member · Jul 14, 2014 at 10:40 am

  • Copy link

  Hi Ron,

  I’m sorry WordPress.com didn’t work out for you. I just canceled your upgrades and issued a full refund. Please let me know if I can do anything more to help.

  If anyone else needs a refund, we have more information here: Upgrades – Refunds

  If you need further help, please contact us directly rather than replying to this thread. Thanks!