refunds

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  oliviaolle · Member · Jun 5, 2017 at 7:04 am

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  Hi,
  I need to cancel the wordpress account and i have asked for a refund and its processing, but I am not getting a full refund. Why is my question, as I am cancelling well with in the 30 days.

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Jun 5, 2017 at 9:57 am

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  Hello @oliviaolle
  I am tagging this thread for staff attention. Please wait patiently, someone from the staff will be here to assist you soon.

  However, I must also inform you that Refunds can take up to 14 days to completely process and reflect on your statements. International process(outside US) can take longer.

  Thanks!

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  kokkieh · Staff · Jun 5, 2017 at 11:36 am

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  HI there,

  I’ve refunded the domain portion of your plan as well. You should receive the full refund in about 10 business days, depending on your bank.

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  oliviaolle · Member · Jun 5, 2017 at 11:23 pm

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  Thank you and thank you for your time.

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  kokkieh · Staff · Jun 6, 2017 at 9:56 am

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  You’re very welcome :)