refunds

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  wildtobalance · Member · Dec 15, 2019 at 11:38 am

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  Hello, for information only, what happens if i cancel my plan after 6 months?

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  themagicrobot · Member · Dec 15, 2019 at 5:49 pm

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  You can delete a free site/account at any time. If you cancel a paid plan before 30 days have elapsed (96 hours in the case of a domain) you can request a refund. After that point if you cancel your paid plan you are past the refund window, your site will revert to a free site (if you were on a Business plan you may need staff assistance) and you may lose customizations you have added. If you also cancel your domain you’ll lose that too.

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  kokkieh · Staff · Dec 18, 2019 at 8:47 am

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  Hi there,

  Just to be clear, we do not provide pro-rated refunds if you cancel after 30 days.

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